Monday, February 22, 2010

Business Letter Response

Subway Restaurant
c/o Larry Feldman, CEO
325 Bic Drive
Milford, CT 06461-3059


McKell Webb
251 W. 1600 N.
Logan, UT 84341

Dear Ms. Webb,

We sincerely apologize for how you were treated at your recent visit to one of our restaurants. We ask that you will forgive us and we plan to investigate the causes of the poor service you received.

Included with this letter are vouchers for free sandwiches. We humbly ask that you will continue to give us your business as we work to clear this up and give you the best service possible.

We apologize again for the inconvenience.


Larry Feldman, CEO

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